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1. Introduction
  1. Risk Management

  2. Who Are You, and Why Are You Here?

  3. Finding a Solution

2. Problem Definition
  1. What Needs Protecting?

  2. Who is Allowed Where?

3. Methods of Identification
  1. Reliability vs. Cost

  2. Combining Methods to Increase Reliability

  3. Security System Management

4. Access Control
  1. What You Have

  2. What You Know

  3. Who You Are

5. Other Security Systems Elements

  1. Building Design

  2. Piggybacking and Tailgating: Mantraps

  3. Camera Surveillance

  4. Security Guards

  5. Sensors and Alarms

  6. Visitors

6. The Human Element
  1. People: The Weakest Link

  2. People: The Strongest Backup

7. Site Design
  1. Layers

  2. Components

  3. Tactics

8. Controlling Site Access
  1. Entry Control Facility

  2. Zones of an Entry Control Facility

  3. Utilities and Automatition

9. Chosing the Right Solution
  1. Risk Tolerance vs. Cost

  2. Security System Design Considerations

  3. Building Security Design Considerations

People: The Weakest Link

Technology can’t do the job all by itself, particularly since we are calling upon it to perform what is essentially a very human task: assessing the identity and intent of people. While people are a significant part of the security problem, they are also part of the solution — the abilities and fallibility of people uniquely qualify them to be not only the weakest link, but also the strongest backup.

In addition to mistakes and accidents, there is inherent risk in the natural human tendency toward friendliness and trust. A known person entering the facility could be a disgruntled employee or a turncoat; the temptation to bend rules or skip procedures for a familiar face could have disastrous consequences; a significant category of security breach is the “inside job.” Even strangers can have surprising success overcoming security — the ability of a clever stranger to use ordinary guile and deceit to gain access is so well documented that it has a name: social engineering. Anyone in an area where harm could be done must be well trained not only in operational and security protocols, but also in resistance to creative social engineering techniques.

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